Elaboration Teaches Computers and Companies to Understand Human Emotion

Startup Sandbox member company detects underlying feelings and frustrations in text interactions

This post is based on an article appearing in Santa Cruz Tech Beat. Read the full article

20 February 2020

The Internet is littered with chat bots that try to determine peoples’ needs by asking questions and searching for keywords in their responses, but those bots can’t gauge frustrations and feelings. And real human connection, personal understanding and excellent service all depend on assessing those emotions.

Quantifying Human Emotion and Experience
Elaboration, a member of Startup Sandbox, is a natural language processing company in a branch of computer science known as Affective Computing, which is in a broader field known as Sentiment Analysis. In an industry focused on binary classification, Elaboration quantifies the abstract, subjective and emotive aspects of the human experience.

Product Strategy

The Elaboration platform examines casual text using machine learning and Big Data techniques to detect and gauge human feelings and opinions. It is the first detection system to recognize the subtleties of human feeling without compromising accuracy, objectivity or dimension.

Elaboration wants their technology to improve well-being, relationships, and machine-human interactions. It offers an API and custom-built solutions that track emotional linguistics – twenty products that focus on nonprofit, creative and political sectors.

Elaboration Teaches Computers and Companies to Understand Human Emotion

Startup Sandbox member company detects underlying feelings and frustrations in text interactions

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